RE: Blue Shadow Group, AV at ASMEX 2018
I am writing to you in regards to the excellent service the team at Blue Shadow Group provided to The Australian International Marine Export Group (AIMEX) during our annual conference held at the InterContinental Resort at Sanctuary Cove.
From the beginning, the team were professional during setup, the conference, and pack-up. Any last-minute requests, concerns or changes made by us were taken on easily by the team.
Andrew was fantastic during the two days at the conference. From liaising with speakers, ensuring they knew how to control the handhelds/headsets, to communicating with our own staff about two-way radios and handhelds, all in a professional manner. Any last-minute changes that were made to the program/presentation slides were easily accommodated by Andrew, making it extremely easy for our team to work with him. All audio, visual and lighting during the two days at the conference were great, and Andrew ensured we were happy with the setup, working overtime to ease any concerns we had.
Tony was exceptional at running the breakout sessions, held in three different rooms simultaneously. He ensured we were happy with the setup, and took the time to run through presentations before the event. Tony also undertook the AV for our Gala Dinner & Marine Industry Awards evening and did an excellent job. The lighting, audio and visuals of the Gala Dinner evening were on-point, and we received positive feedback from our attendees about the success of the evening. Tony ensured that everything was in place before the event, making our team feel comfortable and less-stressed about the evening ahead. Tony also assisted with our pack-down of banners and collateral of the event, he had no obligation to do this and was very helpful, going above and beyond his role.
Overall, we were extremely happy with the Audio Visual service Blue Shadow Group provided, in particular Andrew and Tony’s assistance in running the AV for the conference. We would happily recommend Blue Shadow Group and the team to others, and we would use Blue Shadow Group again for our future conferences.